FAQ

 

Do you offer Free Quotes?

Yes, quotes are free and valid for 3 months. The design is also free with every project.

What areas do you work in?

We do most of our work in the Brisbane Northside and Metropolitan areas

Do you only do bathrooms and kitchens?

Bathrooms and Kitchens are our speciality but we do much more than that. If you have a project in mind just ask us.

What if I already have all the tiles and fittings?

That’s fine, we can exclude these from the quote.

What guarantee do you offer?

All products come with their manufacturer’s warranty which can vary from product to product and our workmanship is guaranteed for 6 and a half years as per QBCC guidelines. Rest assured though, our work will last much longer than that! We can also issue you with waterproofing and glazing certificates as required.

What kind of contract do you use?

We use the standard Master Builders’ “Basic Works Contract - Residential”.

Are you insured?

Yes, we have Builder’s liability insurance. We also take out individual Statutory Insurance through the QBCC with every contract. This covers you in case we’re unable to honour our contractual obligations.

Do you have a QBCC license?

Yes, we are fully licensed to carry out the work we do. License number 059638. All of our subcontractors have QBCC licenses as well.

What if I’m out during the renovation?

It’s your choice but most of our clients are more than happy to leave us a key so that we can come and go as required. We are always careful that the security of your home is never compromised.

Who will be doing the work?

As well as the family members involved in the business, we use a select group of trusted tradespeople with whom we’ve worked for many years.

How much does a new bathroom cost?

By the time you add all your costs together, you will be looking at a minimum of about $20,000. This is of course at the lower end of the spectrum and can be more depending on types of fittings and materials used. Also depends on whether we start changing windows and moving walls. It’s worth keeping in mind that a small bathroom will not cost proportionally less than one twice the size.

How long will my new bathroom take?

Unlike a kitchen which is built in a factory and then installed, a bathroom is built in your home so could take anything between 3 to 4 weeks. This will depend largely on the size and complexity of the project but rest assured, we won’t be wasting any time once we start.

How long will my new kitchen take?

Once designed & ordered, a kitchen is built in a factory and then installed, so this could take around a week after delivery. Completion time will depend largely on whether structural alterations are made and the complexity of the project.

What happens if I don’t have another bathroom or toilet?

It is possible to hire mobile toilets and bathrooms, we can arrange one if you wish.

 

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